RideSure Technologies Ltd ("RideSure", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, and other services (collectively, the "Platform").

Last Updated Date: 28th April, 2025

By using RideSure, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Government-issued ID (for verification)

• Driver's license (for renters)

• Banking or payment details (for payouts and transactions)

b. Vehicle Information (for Listers)

• Vehicle make, model, year

• Registration and insurance details

• Photos and descriptions

c. Usage Information

• Device type, browser, and operating system

• IP address and location

• Activity logs (e.g., search, bookings, listings)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the data we collect to:

• Create and manage your account

• Facilitate bookings and transactions

• Verify user identity and eligibility

• Communicate with you (updates, support, promotions)

• Personalize your experience on the Platform

• Detect and prevent fraud or misuse

• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

• Other users (e.g., contact info between renters and listers after booking confirmation)

• Payment processors and financial institutions

• Identity verification and fraud prevention services

• Legal authorities if required by law

• Our service providers who help us run the Platform (under confidentiality obligations)

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location, you may have rights to:

• Access and review your personal data

• Correct inaccurate or outdated data

• Request deletion of your account and data

• Opt-out of marketing communications

• Withdraw consent where processing is based on consent

You can exercise these rights by contacting us at privacy@ridesure.com.

5. Data Security

We use appropriate technical and organizational measures to protect your personal information. However, no system is completely secure. Please use strong passwords and protect your account information.

6. Cookies and Tracking

We use cookies and similar tools to:

• Keep you logged in

• Analyze traffic and improve performance

• Deliver relevant content and ads

You can control cookie settings through your browser at any time.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide services to you

• Fulfill legal and regulatory requirements

• Resolve disputes and enforce our terms

When no longer needed, your data is securely deleted or anonymized.

8. Children's Privacy

RideSure is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you via email or in-app alerts. Continued use of the Platform means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us at:
📧 privacy@ridesure.com
🌐 www.ridesure.com